This policy is effective November 15, 2022.
Advertisements displayed to you on our Sites and elsewhere may be customized to your interests and preferences based on your personal information and usage information collected through our Sites, unless you opt out by following the instructions on the Digital Advertising Alliance of Canada Opt-Out Page, Your Online Choices from the European Interactive Digital Advertising Alliance, NAI Opt-Out Page, Ad Choices Opt-Out Page, and LiveRamp Opt-Out from Sharing First Party Personal Information (You may have to opt out using each of your web browsing applications and devices separately.) However, if you opt out, we may still suggest offerings to you on our Sites based on your history at our Sites.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- Propane HQ needs to perform a contract with you
- You have given Propane HQ permission to do so
- Processing your personal information is in Propane HQ legitimate interests
- Propane HQ needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
Propane HQ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Information Provided By You or Third Parties
We collect information you provide to us directly when you use our Sites. This includes:
Account Information: To create an account, we collect your username, email address and/or telephone number, and password. For some Sites you may be required to provide additional information such as your date of birth, gender, age or other personal information. We collect additional information that you choose to add to your account or public user profile, such as a profile picture or information about your hobbies, interests, activities or property (such as the type of vehicle you own). Your username is public, and other account information may be public depending on how your account profile is configured.
Third Party Networks: If you use a third party network (including a social media account) to create an account on our Site, to log-in to our Site, or if you otherwise interact with a third party network through our Site (such as by using a plug-in), we will receive personal information from the third party network, such as your username, email address, gender, public profile information and any other information that you have agreed to share with us, whether explicitly or through your privacy settings. You should consult the respective privacy policies of these third party networks for information about their practices.
Content you submit: Our Site may offer public forums or communication platforms that allow you to communicate with other users, post information, content, images, photos or videos, post your opinions on surveys, or submit reviews or ratings (collectively, your “Content”). Your Content will be associated with your public user profile. Your Content and public user profile is public, unencrypted and non-confidential. This means that it can be read and used by others, including advertisers. We are not responsible for the information you choose to submit in these public areas. You should exercise caution when deciding to disclose personal information in public areas of our Site. We strongly recommend against sharing any personal sensitive information that could directly or indirectly be traced to any individual, including yourself.
Other information: We may collect personal information with your consent, where required or permitted by law, or when you choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in a survey, poll, contest or promotion, apply for a job, request customer support or otherwise communicate with us.
Information We Collect Automatically
When you use or access our Sites, we may also automatically collect information about you. This includes:
Geographic Location: We collect geographical location information if the Site you are using is location-enabled and your device transmits location data and/or your IP address. This enables us to provide location-specific information to you.
Usage Data: We may log information when you access and use our Sites. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms. See Cookies, tracking technologies and interest-based advertising below.
Information collected from cookies and similar technologies: We, our service providers and third party advertising partners also collect information about users of the Sites automatically using cookies and other tracking technologies. See Cookies, tracking technologies and interest-based advertising below.
How we use the information we collect
We generally use the information we collect about you to operate, manage and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including:
to administer and manage our Site and provide our services, such as to create and administer accounts and facilitate the use and enjoyment of forums and communication platforms;
to enable geographic-specific features, such as geographic-specific information;
to provide the product, service, feature or information you have requested and to fulfill your transactions, including to process payments;
to send you administrative messages, updates, legal notices, technical notices or security alerts;
to customize your user experience and to personalize the services of VerticalScope and our ad partners and provide you with content of interest, including by tailoring the advertisements that are displayed to you to make them more useful and relevant to you;
to conduct research and development, analyze and understand trends and user behaviour and to improve our Sites, products and services;
to provide customer service, technical and other support;
to provide you with newsletters, information, promotional offers and other advertising about us or our advertising partners;
to facilitate your participation in a contest or similar promotion, or a survey or poll;
to meet contractual obligations;
to facilitate corporate transactions;
to exercise our rights, defend legal claims and comply with law, legal process and internal policies; and for other purposes with your consent or as permitted or required by law.
Cookies and Web Beacons
Like any other website, Propane HQ uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Google DoubleClick DART Cookie
Our Advertising Partners
Note that Propane HQ has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Propane HQ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.