If you’re like most people, you probably don’t think about propane delivery in Hawaii. After all, Hawaii is known for its sandy beaches, beautiful sunsets, and stunning natural scenery. But did you know that propane is an essential part of life in Hawaii? Propane is used for a variety of purposes in Hawaii, including cooking, heating, and powering generators.
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Propane Delivery Companies in Hawaii
- Al’s Home & Farm Supply
81-940 Halekii St, Kealakekua, HI 96750,
Phone: (808) 322-3883
- Fuelman Inc.
770 Mapunapuna St., Honolulu, HI 96819
Phone: (808) 842-3835
- Puna Propane
Kaluahine St, Hawaiian Beaches,
Phone: (808) 895-0495
- ABC Supply Inc.
749 Mapunapuna St, Honolulu,
Phone: (808) 545-5559
- 76 North Shore General Store
5-4280 Kuhio Hwy, Princeville,
Phone: (808) 826-1122
- Captain Cook Ace Hardware
82-6066 Mamalahoa Hwy, Captain Cook,
Phone: (808) 323-2655
- Propane Station, Inc.
Honokohau Industrial Park
(Above Queen K 76 (formerly Tesoro)
- Propane Man
94-171 Leonui St., Waipahu,
Phone: (808) 676-3033
333 Mokauea St., Honolulu,
Phone: (808) 841-3033
365 Hanakai St, Kahului,
Phone : (808) 877-0056
94-133 Leokane St, Waipahu,
Phone: (808) 671-5435
3990 Rice St, Lihue, HI 96766,
Phone: (808) 245-6766
525 Kalanianaole St, Hilo,
Phone: (808) 935-3341
73-5620 Kauhola St, Kailua-Kona,
Phone : (808) 329-7393
1008 Opule St, Kapolei, HI 96707
Phone: (808) 692-0432
2305 Kamehameha Hwy, Honolulu,
Phone: (808) 842-2142
74-589 Honokouhua St. in Kailua Kona
Phone: (808) 326-1803
4212 Hanahao Pl in Lihue
Phone: (808) 632-2405
1644 Mill St. in Wailuku
Phone: (808) 244-2022
91-290 Hanua St. in Kapolei
Phone: (808) 682-5796
Companies that Refills Tanks
- City Mill
91-1061 Keaunui Dr, Ewa Beach
Phone: (808) 685-4422
660 N. Nimitz Highway, Honolulu
Laulani Village Shopping Center, 91-1061 Keaunui Drive, Ewa Beach
333 Keahole Street, Honolulu
3086 Waialae Avenue, Honolulu
- Hardware Hawaii
30 Kihapai Street, Kailua
Phone: (808) 266-1133
110 U‘u Place, Kapolei
Phone: (808) 674-3430
704 Mapunapuna Street, Honolulu
Phone: (808) 831-3100
3465 Waikomo Road, Koloa
Phone: (808) 742-9577
Kapolei, HI 96707
Phone: (808) 674-8101
2722 Kilihau St, Honolulu
Phone: (808) 836-0977
438 Kamakee St, Honolulu
Phone: (808) 725-3405
79-7493 Hawaii Belt Rd, Kealakekua
Phone: (808) 464-6021
- Central Maui Propane
P.O. Box 2049 Kihei
Call now (808)357-7875
- Waikoloa Propane
PO Box 384947, Waikoloa
Phone: (808) 990-5603
Companies that Exchange Tanks
- Ace Hardware
Kamuela Ace Hdwe & Crafts
67-1149 Mamalahoa Hwy, Kamuela
Phone: (808) 885-6059
Kona Ace Hardware & Crafts, 74-5500 Kaiwi St, Kailua Kona
Phone: (808) 329-2981
550 Kilauea Ave, Hilo
Phone: (808) 961-3741
Captain Cook, HI 96704-8204
Phone: (808) 323-2655
845 Kanoelohua Ave Bldg B, Hilo
Phone: (808) 969-3637
Keaau, HI 96749-8115
Phone: (808) 966-7170
15-2660 Keaau Pahoa Road, Pahoa, HI 96778-7778
Phone: (808) 965-6459
Choosing the Right Propane Delivery Service
Propane, a versatile and efficient fuel, is gaining popularity in Hawaii due to its multiple applications in residential, commercial, and industrial settings. For residents and businesses alike, having a reliable source of propane is crucial. Here, we delve into the key factors you should consider when choosing a propane delivery service and offer recommendations for top services in Hawaii.
1. Factors to Consider
- A dependable service will have regular delivery schedules, ensuring that you never run out of propane.
- Look for companies with backup plans for unpredictable situations such as severe weather or transportation issues.
- Safety should be a top priority for any propane delivery company.
- Research potential companies to check if they have had any major safety incidents in the past.
- A company with a solid safety record will prioritize training its employees and maintaining its delivery vehicles and equipment.
- Customer service goes beyond just delivering propane; it encompasses responsiveness, understanding customer needs, and offering support.
- Read reviews or ask for references to gauge the company’s reputation in handling customer inquiries and complaints.
2. There are a few more tips for choosing the right provider
Because of the high demand for propane in Hawaii, there are a number of companies that deliver propane to homes and businesses on the island. If you’re interested in getting propane delivery in Hawaii, there are a few things you should keep in mind.
It’s important to choose a reputable company that has experience delivering propane. There are a number of companies that claim to be experts in propane delivery, but not all of them are created equal. Do your research and make sure you choose a company that can be trusted.
Be sure to ask about the fees associated with propane delivery. Some companies charge an annual fee, while others charge per delivery. Be sure to ask about all fees before you agree to any service.
Ask about the company’s safety record. Propane is a flammable gas, so it’s important to choose a company that has a good safety record. Ask about the company’s training and safety procedures to ensure that your propane will be delivered safely.
Get to know whether or not the company is reliable. You can read reviews online or ask around to see if anyone has had any bad experiences with the company you’re considering.
The other thing to consider is the price. propane companies usually charge by the gallon, so be sure to compare prices before you choose one.
The company should have good customer service. Be sure to call the company and ask any questions you have before making a decision. You should also make sure they have a good return policy in case you’re not satisfied with their service.
When it comes to choosing the best propane company, there are a few things you need to take into account. Make sure to consider tips when choosing a propane where you want to order propane from. By following these simple tips, you’ll be sure to choose the best propane company for your needs.
Ordering Propane for Delivery
If you are looking for a way to make a propane delivery, there are a few things that you will need to do.
First, you will need to find a company that delivers propane. There are many companies that deliver propane, so you should be able to find one in your area. Once you have found a company, you will need to set up an account with them.
This account will allow you to schedule delivery times and pay for your propane. After you have an account set up, you will need to choose a time for your propane to be delivered. Most companies offer delivery times that are convenient for their customers.
You should choose a time that is convenient for you. Once you have chosen a time, the company will deliver the propane to your home or business.
Read related article: Weekend Propane Delivery (How to Find a Provider & Fees)
The Ordering Process
The propane delivery process is an integral part of ensuring that homes and businesses have a consistent supply of propane for their needs. This process involves several steps and requires the propane delivery company to fulfill various roles and responsibilities. Here’s a step-by-step breakdown of the process:
- Order Placement
- Customers either place an order for propane delivery or are scheduled for delivery based on a predetermined schedule (such as automatic delivery plans).
- The order includes specifics like the amount of propane needed and the preferred delivery date.
- Delivery Scheduling
- The propane delivery company schedules the delivery, taking into account the customer’s needs, delivery routes, and availability of propane.
- Customers are often notified of the scheduled delivery date and time frame.
- Pre-Delivery Inspection and Preparation
- Before delivery, the delivery truck is inspected to ensure it is in proper working condition and meets safety standards.
- The truck is filled with the required amount of propane from a bulk plant.
- Transportation to Customer’s Location
- The propane is transported to the customer’s location, adhering to safety regulations and route planning for efficiency.
- Drivers are trained to handle the fuel safely and navigate various road conditions.
- On-Site Safety Check
- Upon arrival, the driver conducts a safety check of the customer’s propane tank and surrounding area.
- This includes inspecting for leaks, ensuring proper tank positioning, and checking that the tank is accessible.
- Propane Delivery
- The propane is pumped from the truck into the customer’s tank.
- The amount delivered is carefully measured and recorded for billing purposes.
- Post-Delivery Inspection
- After delivery, a final inspection is conducted to ensure there are no leaks and that the tank’s valves and connections are secure.
- The area around the tank is checked to make sure it remains safe and accessible.
- Documentation and Billing
- The customer receives a delivery ticket or receipt detailing the amount of propane delivered and the cost.
- Billing is processed according to the agreed-upon terms (e.g., on delivery, monthly billing).
- Customer Service and Support
- The company provides ongoing customer service, addressing any questions or concerns about the delivery.
- Support for emergency deliveries or additional services is also offered as needed.
Contacting a Propane Company to Refill Your Tank
When you need to contact a propane company to refill your tank in Hawaii, it’s important to approach the process with some key considerations in mind. Here are steps and tips to ensure a smooth and efficient experience:
- Know Your Tank Size and Current Level: Before you call, check your propane tank’s size and gauge its current level. Knowing how much propane you need helps in accurately scheduling a refill and avoiding run-outs.
- Choose the Right Time to Call: Don’t wait until your tank is almost empty. It’s recommended to call when your tank is at about 20-30% to allow sufficient time for scheduling a delivery. This is especially important in Hawaii, where delivery might take longer due to logistical challenges.
- Research Propane Suppliers: If it’s your first time ordering or you’re considering a switch, research local propane suppliers. Look for companies with good safety records, reliable customer service, and competitive pricing. Check customer reviews and ask for recommendations from neighbors or local community forums.
- Prepare Necessary Information: When you call, have relevant information handy. This includes your account details (if you’re an existing customer), the size of your tank, your current propane level, and your address. If you have any special delivery instructions or access considerations, be ready to provide those as well.
- Ask About Delivery Schedules and Lead Times: Inquire about the next available delivery date and how the company handles scheduling. Lead times can vary, especially in Hawaii, so it’s important to know when to expect the delivery.
- Discuss Pricing and Payment Options: Be clear about the pricing. Ask if the quoted price includes all fees and taxes. Confirm the payment methods accepted and whether you need to pay in advance or upon delivery.
- Inquire About Emergency Refills: If you’re low on propane and need an urgent refill, ask about emergency delivery services and any additional costs associated with them.
- Safety Checks: If you’re due for a safety inspection or if you have any concerns about your propane system, mention this when scheduling your delivery. Regular safety checks are crucial for safe operation.
- Confirm Your Order: Before ending the call, confirm all the details of your order, including the delivery date, amount of propane ordered, total cost, and any special instructions.
- Prepare for Delivery: Ensure easy access to your propane tank on the day of delivery. Clear any obstacles and ensure gates are open. If you have pets, keep them safely away from the delivery area.
Remember, regular monitoring of your propane tank levels and maintaining a good relationship with a reliable propane supplier are key to ensuring a consistent and safe propane supply. By following these steps, you can manage your propane refills efficiently and avoid any unexpected disruptions.
Read the related article: After-Hours Propane Delivery (How to Find Service in Your Area)
How Much Does Propane Cost in Hawaii
The cost of propane refills in Hawaii varies depending on the size of the tank and the provider. The average price for propane in Hawaii is approximately $2.73 per gallon. To give you an idea of the costs for different tank sizes: refilling a 100-gallon tank would cost around $218, a 250-gallon tank about $545, a 500-gallon tank approximately $1,090, a 750-gallon tank around $1,635, and a 1000-gallon tank about $2,180.
If you’re considering a refill at a U-Haul station, the process typically involves taking your tank to a U-Haul location for inspection and refilling. The costs at U-Haul may vary, but they generally offer competitive rates. Additionally, U-Haul and other propane suppliers often have various ways to save money on propane. These can include refilling tanks instead of exchanging them, asking for discounts, participating in co-op memberships, scheduling deliveries properly, considering a larger tank for more efficient refills, or negotiating a fixed rate with your provider.
It’s important to compare prices and services from different providers to ensure you get the best deal for your propane needs in Hawaii.
Tips for Managing Propane Costs
- Bulk Purchases: Buying in bulk can often reduce costs. If you have the storage capacity, this might be a cost-effective strategy.
- Regular Maintenance: Ensure your propane appliances are well-maintained to maximize efficiency and reduce overall costs.
- Compare Suppliers: Don’t hesitate to shop around and compare prices and services from different propane suppliers.
- Negotiate Contracts: If you’re a regular customer, you might be able to negotiate a better rate, especially for long-term contracts.
By understanding these factors, you can make more informed decisions about using propane in Hawaii, ensuring you find a balance between cost, efficiency, and accessibility to suit your specific needs. Remember, staying informed about market trends and local providers will help you manage your energy expenses more effectively.
Read related article: Where To Buy Butane Refill? (7 Nearby Places)
Additional Tips in Selecting a Delivery Company
Selecting the right propane delivery company in Hawaii is crucial for ensuring reliable and cost-effective service. Here are some additional tips to help you make the best choice:
- Research Company Reputation: Start by looking into the reputation of the delivery companies. Read customer reviews and testimonials to gauge their reliability, service quality, and customer satisfaction levels. You can find reviews on the company’s website, social media pages, and independent review sites.
- Assess Delivery Options and Flexibility: Different companies offer various delivery plans. Some might have fixed schedules, while others offer more flexible options like will-call service (where you request delivery as needed) or automatic delivery. Choose a plan that aligns with your usage patterns and lifestyle.
- Inquire About Emergency Services: It’s important to know how the company handles emergency situations. Ask about their response times and procedures for emergency deliveries or services, especially if you live in an area prone to harsh weather or have critical needs for propane.
- Check for Additional Fees: Be aware of any hidden or additional fees, such as delivery charges, tank rental fees, or minimum usage fees. These can add up and significantly impact your overall costs.
- Evaluate Customer Service: Good customer service is vital. Call their service line to assess how they handle inquiries. Are they responsive, helpful, and knowledgeable? A company that values customer service will likely be more reliable and easier to work with.
- Ask About Safety Records: Safety should be a top priority. Inquire about the company’s safety record, training protocols for employees, and procedures for handling leaks or other propane-related emergencies.
- Consider Local vs. National Companies: Local companies might offer more personalized service and better understand local needs and challenges. National companies might have more resources and potentially more competitive pricing.
- Understand Contract Terms: If you’re entering a contract, read it thoroughly. Understand the terms and conditions, including any commitments on your part and what happens if you need to cancel the service.
- Look for Value-Added Services: Some companies might offer additional services like appliance maintenance, system checks, or loyalty programs. These can be valuable additions to your service package.
- Seek Recommendations: Ask friends, family, or neighbors for recommendations. Personal experiences can give you valuable insights into a company’s reliability and service quality.
By considering these factors, you can choose a propane delivery company in Hawaii that best meets your needs in terms of reliability, cost, safety, and service quality. Remember, the cheapest option isn’t always the best; consider the overall value and reliability they offer.
By following these tips, you should be able to find a propane delivery company in Hawaii that meets your needs and budget. To learn more, see this resource.
Is Tax Included in the Delivery Cost
Whether tax is included in the delivery cost for propane services can vary depending on the company and the specific regulations in Hawaii. Here are some key points to consider:
- Company Policies: Each propane delivery company has its own pricing structure. Some might include taxes in the quoted delivery cost, while others may add it as a separate line item on the bill. It’s important to ask the company directly about their pricing structure.
- State and Local Taxes: In Hawaii, there may be state and local taxes applicable to propane delivery. These taxes can differ from one area to another. Companies are typically required to comply with these tax regulations, and these costs are often passed on to the consumer.
- Ask for a Detailed Breakdown: When inquiring about delivery costs, ask for a detailed breakdown of the charges. This breakdown should include the base price of the propane, delivery fees, and any applicable taxes. Understanding this breakdown will give you a clearer picture of the total cost.
- Contracts and Agreements: If you’re entering into a service contract, review it carefully to see how taxes are handled. The contract should specify whether the quoted prices include taxes or if taxes will be added separately.
- Changes in Tax Rates: Be aware that tax rates can change due to policy changes at the state or local level. These changes can affect the overall cost of your propane delivery, so it’s a good idea to stay informed about any tax rate changes in your area.
- Special Fees or Levies: Apart from standard taxes, there could be specific environmental fees or energy levies imposed in certain regions. These too can impact the total cost.
- Comparing Prices: When comparing prices between different providers, ensure you are comparing like with like. If one price includes tax and another doesn’t, it can make a significant difference.
By clarifying these details with your propane delivery provider, you can avoid surprises in your billing and manage your energy budget more effectively. Remember, clear communication and understanding of the pricing structure are key to a satisfactory service experience.
Be Careful of Extra Charges in the Delivery
When arranging for propane delivery in Hawaii, it’s crucial to be mindful of potential extra charges that might not be immediately apparent in the basic delivery cost. Here are some key aspects to watch out for to avoid unexpected expenses:
- Delivery Fees: Some companies may charge a separate delivery fee, especially for smaller orders or deliveries to remote locations. Always ask if there’s a flat delivery fee or if it varies based on distance or order size.
- Minimum Purchase Requirements: Be aware of any minimum purchase requirements. Some companies might charge a fee if your propane order doesn’t meet a certain volume threshold.
- Tank Rental or Lease Fees: If you don’t own your propane tank, there could be rental or lease fees associated with the tank provided by the delivery company. Make sure you understand these charges and how often they are billed.
- Emergency or Expedited Delivery Charges: If you require an emergency fill-up or expedited delivery, this could come with additional charges. Clarify these costs beforehand to avoid surprises.
- Cancellation or Rescheduling Fees: Check the company’s policy on cancellation or rescheduling. If you need to cancel or reschedule a delivery, some companies might impose a fee.
- Seasonal Pricing Fluctuations: Prices for propane can fluctuate seasonally, with higher prices often seen in colder months due to increased demand. Ask your provider about their pricing structure throughout the year.
- Regulatory Fees and Taxes: There could be additional regulatory fees or taxes specific to Hawaii that get added to your bill. Confirm with the provider what taxes or fees are applicable and if they are included in the quoted price.
- Automatic Delivery Surcharge: If you opt for an automatic delivery service, where the company schedules deliveries without a specific request from you, check if there are additional charges for this convenience.
- Safety Inspection Fees: Some companies might charge for safety inspections of your propane system, especially for new customers or when setting up a new tank.
- Payment Terms and Late Fees: Understand the payment terms, including due dates and methods of payment accepted. Late payment might result in additional fees.
To avoid these extra charges, it’s essential to:
- Read the Fine Print: Before agreeing to a service, read the contract or service agreement thoroughly.
- Ask Questions: Don’t hesitate to ask the provider to clarify any charges you don’t understand.
- Compare Providers: When selecting a propane provider, compare the total costs, including all fees and surcharges, not just the base price of the propane.
Being vigilant about these potential extra charges can help you budget more effectively and choose the propane delivery service that offers the best value for your needs in Hawaii.
The common charges are regulatory compliance charges, fuel surcharges, and Hazmat transport charges. As a customer, you have the right to know what are the extra charges the company imposed on the bill. As much as possible ask them to break the charges so that you can easily check on them.
The Unique Challenges of Propane Delivery in Hawaii
Propane delivery in Hawaii faces unique challenges due to the state’s distinctive geographical, logistical, and regulatory factors. Understanding these challenges can help you appreciate the complexities involved in providing this essential service. Here are some of the key challenges:
- Remote and Isolated Location: Hawaii’s isolated position in the middle of the Pacific Ocean poses significant logistical challenges. Propane has to be imported, which involves higher transportation costs and complexities. This isolation can also lead to longer lead times for delivery and increased vulnerability to supply disruptions.
- Inter-Island Transportation: Moving propane between the islands requires specialized shipping and handling. Each island has its own infrastructure and capacity, which can vary widely, making consistent delivery across all islands a logistical challenge.
- Varied Terrain and Accessibility: The diverse terrain of the Hawaiian Islands, which includes volcanic landscapes, dense forests, and urbanized areas, can make some regions difficult to access. This variability can complicate delivery routes and schedules, especially to remote or rural areas.
- Weather and Natural Disasters: Hawaii’s weather, while generally tropical, can be unpredictable with occasional severe storms, hurricanes, or volcanic activities. These natural events can disrupt delivery schedules and pose risks to both transportation and storage facilities.
- Regulatory and Environmental Compliance: Hawaii has strict environmental and safety regulations to protect its unique ecosystems. Propane delivery companies must comply with these regulations, which can include specific requirements for storage, transportation, and handling, adding to operational complexity.
- Market Fluctuations and Pricing: Given that propane must be imported, the market price in Hawaii is subject to global oil and gas market fluctuations. This can lead to variability in pricing, affecting both providers and consumers.
- Community and Cultural Considerations: Different communities in Hawaii might have unique needs and preferences. Being sensitive to local customs and community concerns is important for service providers.
- Infrastructure Limitations: In some areas, especially in less developed regions, infrastructure limitations can pose challenges for the storage and delivery of propane.
- Seasonal Demand Variability: Although Hawaii generally enjoys a warm climate, there are seasonal variations in demand for propane, especially for tourists and seasonal residents. This can create challenges in predicting and meeting demand fluctuations.
By navigating these challenges effectively, propane delivery companies in Hawaii strive to provide reliable and safe service. As a consumer, understanding these challenges can also help in setting realistic expectations and making informed decisions when choosing a service provider.
Commons Questions of Customers
When it comes to propane delivery, customers often have a set of common questions that they seek answers to before choosing a service or during the course of using one. Understanding these questions can help you make informed decisions and ensure you get the best service for your needs. Here are some of the most common questions customers ask:
- How is the Price of Propane Determined?
- Customers often inquire about how propane prices are set, including factors like market rates, seasonal demand, and transportation costs.
- What are the Delivery Options and Schedules?
- Many want to know about delivery frequency, options for automatic vs. will-call delivery, and how to schedule or change a delivery.
- Are There Any Minimum Order Requirements?
- It’s common to ask if there is a minimum amount of propane that must be ordered and if there are additional charges for smaller orders.
- How are Emergency Deliveries Handled?
- Customers often question what happens if they run out of propane unexpectedly and need an urgent delivery.
- What is the Policy for Tank Rentals or Purchases?
- Inquiries about whether customers need to rent or purchase a tank from the delivery company, and the associated costs and terms, are frequent.
- What Safety Measures Should I Be Aware Of?
- Safety is a major concern, so customers usually want to know about safety protocols, what to do in case of a leak, and how to maintain their propane system safely.
- Are There Any Hidden or Additional Fees?
- Understanding all potential costs, including delivery fees, tank rental fees, and environmental fees, is crucial for customers.
- How Can I Monitor My Propane Usage?
- Questions about how to track propane usage and ways to optimize or reduce consumption are common.
- What are the Terms of the Service Agreement?
- Customers often ask about contract lengths, cancellation policies, and any penalties for early termination of service.
- How Does Payment and Billing Work?
- Details on billing cycles, payment methods, and late payment penalties are typically inquired about.
By having clear answers to these questions, you can navigate the process of selecting and using a propane delivery service more effectively. Always feel free to ask detailed questions to your service provider to ensure transparency and satisfaction with the service you choose.
Contacting the Local Authorities
Department of Environmental Services
1000 Uluohia Street, Suite 201, Kapolei, Hawaii 9670
County of Kauai
Department of Commerce and Consumer Affairs
Division of Consumer Advocacy
King Kalakaua Building, 335 Merchant Street, Rm. 326, Honolulu, Hawaii 96813
Phone: (808) 586-2800
Fax: (808) 586-2780
Mike is an experienced propane technician with over 15 years of professional experience in the field. He has dedicated his career to helping customers with their propane needs, from installation to maintenance and repair. Together with Jeremy, he co-founded this website to provide useful information and guidance to customers seeking reliable propane services.